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To provide a smooth and enjoyable online shopping experience, we believe all store policies need to be clear, fair and transparent. Take a look below to learn more about ours, and reach out with questions.


Bohemian Soul will only accept return or refunds within 14 days of receiving the product and it must be in its original condition and packaging. 

To return a product please contact

Shipping costs for all returns are the responsibility of the customer.

In the case of your product arriving to you damaged please email us at and we will work with you to find a solution.

If the product you have received is faulty or you think it was not as advertised, please advise us at before returning the products and we will work with you to find a solution.

Bohemian Soul is not responsible for items that are lost by the mail carrier or by any shipping service.

Here at Bohemian Soul, we will not replace any products returned simply for the change of mind.

Returns can be posted to 
PO BOX 1187
Mullumbimby, 2482
NSW, Australia
you will be notified via email once your return has been received and approved.